Give Us a Call

1-800-241-3146
7:30 a.m. – 7:00 p.m. ET
Monday – Friday

Chat with Us

8:00 a.m. – 6:00 p.m. ET
Monday – Friday

Submit Questions, Comments, or Concerns

Customer Service Form

KCP Advantage

Tools, calculators and marketing resources for Kimberly-Clark Professional distributor sales representatives (DSRs).

Sign In
Create an Account

Distributor Portal

Provides authorized distributors 24/7 access to order status, pricing, rebates, and more.

Sign In
Not registered? Request Access

Onvation Dashboard

View and manage your Smart Restroom Management System account.

Sign In
Interested in maximizing your restroom efficiency?
Schedule Consultation

Mozilla/5.0 AppleWebKit/537.36 (KHTML, like Gecko; compatible; ClaudeBot/1.0; [email protected])

Desktop

;

Explore smart restroom technology

Onvation® SmartFit sensors connect your dispensers to transform your team’s productivity.
Learn More
;
204371911_h.png

Polaris™ - Built for Science. Made for You.

Experience the next evolution in comfort and protection. Request your free Kimtech™ Polaris™ sample today.
;

Tough cleaning tasks have met their match.

Introducing New & Improved WypAll®  X70 and X80 cloths. Now more absorbent.
Learn more
;
;
;
Kleenex 100 years

Kleenex® 100 Years

Select Kleenex for your facility to provide your customers and tenants with a hundred years of trusted strength, comfort, and reliability. Explore customer favorites today.
;

How to Solve Restroom Challenges: Supply Shortages

Learn how facility managers can address restroom supply challenges and lower maintenance costs with proactive solutions.
;
204542663_h.png

Rethink the restroom

From personalized design to quieter performance, see what elevated can mean for your space.
Discover what's possible
204393214_h.jpg

Streamline Your Sustainability Efforts

Discover products that help you reduce your carbon footprint.
Learn More
204393216_h.jpg

Refresh Your Restroom

Discover which Restroom Collection is right for your business.

Product Support

Get support and resources for maximizing the performance of your Kimberly-Clark Professional products.
We’re here to help.

204410858.svg

Speak to our Customer Care team

Call our dedicated Customer Care team for real-time support and expert guidance to ensure your product’s performance meets your needs.

800.241.3146

7:30 am - 7:30 pm ET, Monday - Friday

204479285.svg

Dispenser parts and accessories

Whether you need parts for a quick repair or accessories to enhance your dispenser, we've made it easy to find what you need and keep maintenance hassle-free.
Browse Parts
204462435.svg

Find everything you need to install, operate and service your Kimberly-Clark Professional dispensers in one place.

View Resources

Get support: submit a product quality issue

Provide us with details of your product issue and our team will get back to you within 48 business hours to help resolve the issue.

Contact Information

Are you submitting this report for your company or on behalf of another company?*

Product Information

Health Related Complaints

Was there an injury?*

Did you/they seek medical attention?*

Compensation

Is compensation being requested?*

Compensation type*

Provide a brief description of the issue with the product

Please do not include any personal or sensitive information in your description.

 

I agree to my personal data being processed in accordance to the Privacy Policy, and agree to the Terms of Use.*



*Required Field

Dispenser resources

Select your dispenser below to access installation instructions, warranty documents, helpful how-to videos and more.  

Still need help? Contact Customer Care. Call 800.241.3146.

United States - English United States - English

®/™ Trademarks of Kimberly-Clark Worldwide, Inc. or its affilates. ©KCWW